Room cancellations must be made by 3.00pm local time, 24 hours prior to scheduled arrival to avoid a penalty of first night’s accommodation charge. No show charge will also incur a first night’s accommodation charge. Not applicable to group reservations or pre-paid non-refundable rates and packages.

Bullitt does not offer refunds on tickets purchased in advance of our events.

Age and dress code policy

Each department of the hotel has a dedicated age policy and dress code. Please contact the hotel directly if you require further information.

Credit card pre-authorisation

Bullitt Hotel reserves the right to pre-authorise credit cards 1 day prior to arrival for first night’s stay. Not applicable for pre-paid packages or room rates which have payment taken at time of booking. Bullitt Hotel reserves the right to ask for a further pre-authorisation at check-in for the total accommodation stay, plus a deposit for incidentals.

What is a pre-authorisation?

A pre-authorisation will place the requested amount in a holding state and temporarily reduce the holder’s credit limit. This is NOT a transaction charge. All charges should be settled in full upon departure. Please refer to your banking provider for more details.

Chip & Pin

Pin verification is required at all times when using a debit or credit card. Where the card holder is not present, details must be provided via telephone and processed through our 3D secure payment facilities.

Competitions policy

Before entering a competition run by Bullitt Hotel, please click here to read our Competitions Policy. If you wish to offer an experience at Bullitt Hotel as a prize, please contact the Marketing department by emailing marketing@bullitthotel.com. Please note that if you do not agree your competition in advance with the Marketing department, you may be asked to remove your Bullitt Hotel prize with immediate effect. Third-party use of Bullitt Hotel branding without hotel authorisation is prohibited.